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Appointments
For non-urgent issues, please follow the guidelines below and choose the right service. An appointment may not be necessary.
This will help us to be more efficient by making an appointment available to you when you need it the most.
Book an Appointment
Pharmacy & Self-Care
Pharmacy
Pharmacists are qualified healthcare professionals who can offer clinical advice, over the counter medicines to effectively and safely manage a range of minor health concerns. They can also help you to decide whether you'll need to see a doctor. You don't need an appointment and you won't even be asked to make a purchase. Every pharmacy also has a private consultation area for you to talk about your symptoms in private if you prefer.
Self-Care
Help and support available from many National and Local Organisations
Urgent appointments for today or tomorrow (Monday to Friday)
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
Ways to book
Book a Routine Appointment
Ways to book
Sickness Certificates (Fit Notes)
You must give your employer a doctor's 'fit note' (sometimes called a 'sick note') if you've been ill for more than 7 days in a row and have taken sick leave. This includes non-working days, such as weekends and bank holidays.
Travel Vaccinations
Information and advice for travelling abroad.
Home Visits
Please be aware our GPs, or another appropriately trained member of the clinical team, will always call to assess a home visit request before arranging it.
If you need a home visit, you can help us by calling reception before 11am.
While we encourage patients to attend the surgery where we have the necessary equipment and facilities, we understand that this may not always be possible.
Home visits can only be requested if you are housebound or too unwell to visit the practice. The clinician will determine and assess the urgency of the request and the most appropriate health professional to undertake the visit, which in some cases, may be a community nurse or health visitor. Alternatively the clinician may refer you to another appropriate service.
Life Threatening - Go to A&E
Call 999 or go to A&E now if:
- you or someone you know needs immediate help
- you have seriously harmed yourself - for example, by taking a drug overdose
A mental health emergency should be taken as seriously as a medical emergency.
Change or Cancel an Appointment
Please give us as much notice as possible so we can offer your appointment to someone else.
Ways to cancel
Out of Hours
Enhanced Access
All patients registered with Loomer Medical Group practices can access a range of pre-bookable appointments 6 days a week. This may not be at your usual practice, but at a practice that is within our ABC Primary Care Network (PCN).
The times of enhanced access services are:
- Monday to Friday: 6:30pm to 8pm
- Saturday: 9am to 5pm
In order to increase our service offering to our population we offer a range of appointments including; General Practitioner, Nurse, Allied Health Professionals, Pharmacist and Phlebotomy. These appointments may rotate on a regular basis to ensure we maintain a wide spectrum of service provision. Our extended access and extended hours appointment are accessible to book online via the NHS App and through our reception service.
The service delivery sites are:
- Goldenhill Medical Centre (GP Practice)
- Hartshill Medical Centre (GP Practice)
- Loomer Road Surgery (GP Practice)
- Middleport Medical Centre (GP Practice)
- The Haymarket Health Centre (GP Practice)
Life Threatening
Call 999 or go to A&E now if:
- you or someone you know needs immediate help
- you have seriously harmed yourself - for example, by taking a drug overdose
A mental health emergency should be taken as seriously as a medical emergency.
Urgent But Not Life Threatening
Visit an urgent care centre if:
- You have an urgent medical issue requiring on the day attention
Non-urgent
Use NHS 111 if:
- You need help now, but it's not an emergency
There will be someone to provide you with advice and to direct you to a clinician if it is necessary.
Chaperones
You are very welcome to be accompanied by a trusted friend or relative at your consultation if you wish.